4 days of receiving your order. To begin a return or exchange, please click here.

We kindly ask that all items be returned in their original condition:

• Unworn and unwashed

• Tags attached and intact

• Free of marks, fragrance, or signs of wear

• Packaged as originally received

Items that do not meet these requirements will not be accepted and will be returned to the sender.

Once your return is approved, it must arrive at our return location within 7 days. Returns received outside this window will be sent back.

Please note:

• Items marked FINAL SALE are not eligible for refunds, but may be exchanged or returned for store credit, depending on availability

• A $10 restocking fee applies to returns (this does not apply to exchanges)

• Once received, returns are processed within up to 2 weeks. You’ll be notified by email when your refund is issued. Please allow 2–7 additional business days for the credit to appear on your original payment method.

We hope you are completely satisfied with your order. However, if you need to make a return or exchange, you may begin the process by clicking here or using the button at the bottom of this page.

Please carefully repack your item and include your original packing slip in the return package.

All returned or exchanged merchandise must be:

• Unworn and in original condition

• Undamaged

• Tags attached

Once your return is received and inspected, your refund or exchange will be processed accordingly.

International Orders:

Customers are responsible for all shipping costs and any applicable duties or fees on returns or exchanges originating outside the United States.

Marked down merchandise is considered Final Sale and is not eligible for a refund. However, we’re happy to offer an exchange or store credit, provided the request is made within 14 days of receiving your order and the item meets our return requirements.

Please note:

• No price adjustments are offered on past purchases

Orders may take 5–7 business days to be processed and shipped from our warehouse. Processing times may vary slightly depending on order volume, but we always do our best to fulfill every order as quickly as possible.

Please note: Shipping timeframes — such as 2-Day or Overnight — begin once your order has been processed and shipped.

Standard shipping within the U.S. is $12, and complimentary on orders over $350.

For faster delivery, we offer the following options:

• 2-Day Shipping: $18

• Overnight Shipping: $40

International shipping rates are calculated at checkout and vary by destination.

Please note: Shipping time refers to the transit time after your order has been processed and shipped.

Yes — we’re happy to expedite your order if you need it by a specific date.

Please email us at cs@cartolinanantucket.com with your request, and we’ll do our best to accommodate.

Please note: Requests received after 1 p.m. ET will be processed the following business day.

We primarily ship with UPS and FedEx. USPS may be used when shipping to P.O. boxes.

If you have a preferred carrier, you’re welcome to note it during checkout — we’ll do our best to accommodate.

If your order hasn’t arrived within the estimated delivery window, please refer to your tracking link for the most up-to-date information.

If you still have questions or need assistance, feel free to reach out to us via email.